Privacy Policy

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING OUR PLATFORM, SERVICES, OR PRODUCTS, YOU INDICATE THAT YOU UNDERSTAND, AGREE, AND CONSENT TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT USE OUR PLATFORM OR SERVICES.

The terms "We, " "Us, " and "Our" refer to PDIBOSS AUTOMOBILE PVT LTD, and "You, " "Your, " or "User" refer to the users of our platform. PDIBOSS AUTOMOBILE PVT LTD is committed to safeguarding your privacy. This Privacy Policy explains how PDIBOSS AUTOMOBILE PVT LTD collects, uses, shares, and processes your information through its platform, and your choices for managing your information.

INFORMATION COLLECTION

PDIBOSS AUTOMOBILE PVT LTD collects data through various means, including log files, cookies, forms, transactions, customer support interactions, and other tracking technologies. The types of data we collect include:

• Device and Browser Information: IP address, browser type, operating system, screen dimensions, device brand and model, internet service provider, and session duration.
• Usage Data: Information on how you interact with our platform, including timestamps, login frequency, account activity, features used, referral sources, and browsing patterns.
• Vehicle Information: Registration details, manufacturer, model, variant, fuel type, transmission type, engine size, insurance details, odometer readings, accident history, service records, warranty status, and recall information.
• Personal Information: Full name, contact details, address, email ID, date of birth, gender, occupation, driving license details, and identification proof.
• Transaction and Payment Information: Billing details, credit/debit card information, UPI IDs, transaction history, payment preferences, and invoicing data.
• Third-Party Information: Data collected from linked social media accounts (Google, Facebook) or third-party service providers, including publicly available data and preferences shared through integrations.

USE OF INFORMATION

We use your personal information for the following purposes:

• Service Provisioning: To enable vehicle inspections, pre-delivery checks, maintenance reminders, and other automobile-related services.
• Customer Support: To respond to inquiries, process requests, provide troubleshooting assistance, and offer service updates.
• Transactions and Billing: To facilitate bookings, process payments, generate invoices, and send transaction confirmations.
• Service Improvement: To enhance platform functionality, improve efficiency, analyze trends, conduct research, and personalize user experiences.
• Marketing and Promotions: To send newsletters, offers, and promotional campaigns (with an option to opt out at any time).
• Fraud Prevention and Security: To detect and prevent fraudulent activities, unauthorized access, and misuse of the platform.
• Legal and Compliance Requirements: To comply with applicable laws, enforce policies, and assist regulatory authorities when required.

SHARING OF PERSONAL INFORMATION

PDIBOSS AUTOMOBILE PVT LTD may share user data in the following scenarios:

• Service Providers and Business Partners: To facilitate inspections, repairs, and other automobile-related services through third-party workshops, insurers, and vehicle manufacturers.
• Law Enforcement and Government Agencies: If required by applicable laws, court orders, or legal processes.
• Mergers and Acquisitions: In the event of a business transition such as a merger, acquisition, restructuring, or asset sale.
• Analytics and Advertising Partners: To analyze platform performance, personalize advertisements, and measure marketing effectiveness (subject to user consent).

We do not sell or rent personal information to third parties for their marketing purposes.

COOKIES AND TRACKING TECHNOLOGIES

Our platform uses cookies, web beacons, and tracking technologies to:

• Store user preferences and authentication details.
• Analyze user behavior and optimize platform functionality.
• Deliver personalized advertisements and measure ad performance.
• Enhance website security and fraud detection mechanisms.

Users can manage cookie preferences through browser settings. However, disabling cookies may impact certain features.

DATA SECURITY AND RETENTION

We employ industry-standard security measures, including encryption, firewalls, and secure access controls, to protect user data. Personal information is retained for as long as necessary for legitimate business purposes or as required by applicable laws and regulatory guidelines.

USER RIGHTS

Users have the right to:

• Access and Update Information: Review, correct, or update their personal details.
• Request Data Deletion: Request removal of personal information, subject to legal limitations.
• Opt Out of Marketing: Unsubscribe from promotional communications.
• Withdraw Consent: Revoke consent for data processing where applicable.

Requests related to personal data can be sent to support@pdiboss.in.

THIRD-PARTY SERVICES

PDIBOSS AUTOMOBILE PVT LTD may include links to third-party platforms. We are not responsible for their data practices. Users should review third-party privacy policies before sharing information.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Any changes will be posted on our platform with the updated effective date. Users are encouraged to review the policy regularly.

CONTACT US

For any questions or concerns regarding this Privacy Policy, please contact us at support@pdiboss.in.